Lingua inglese

  • A.A. 2017/2018
  • CFU 6
  • Ore 40
  • Classe di laurea L-18
Viviana Gaballo / Ricercatrice / Lingua e traduzione - lingua inglese (L-LIN/12)
Dipartimento di Giurisprudenza

Level of proficiency of the English language: Intermediate (B1).
The course is technology-enhanced; students need to have an e-mail account and computer literacy.

Obiettivi del corso

The course is designed for learners of English who want to discover a realistic approach to communication in today's organizations.
Students will learn today's most important business communication concepts in detail and within the context of how communication happens in organizations today. Company examples and situations will demonstrate how principles work in the real business world. In addition to refining core written and oral communication skills, students will learn to navigate complex relationships and use current technologies. Students will master the skills to create presentation decks, manage their online reputation, engage customers using social media, lead web meetings and conference calls, and more. With self-reflection questions throughout the course, students will develop a deeper understanding of themselves and how to communicate most effectively to reach their personal and professional goals.

Programma del corso

1. Understanding Business Communication.
2. Team and Intercultural Communication.
3. Interpersonal Communication Skills.
4. The Writing Process.
5. Improving Your Writing Style.
6. Neutral and Positive Messages.
7. Persuasive Messages.
8. Bad-News Messages
9. Planning the Report and Managing Data.
10. Writing the Report.
11. Oral Presentations.
12. Employment Communication.

Testi (A)dottati, (C)onsigliati
  • 1.  (A) Amy Newman Business Communication: In Person, In Print, Online, 10th Edition Cengage Learning, 9781305500648 , 2017 » Pagine/Capitoli: 560
  • 2.  (C) Scott McLean Business English for Success v1.0 Flat World Knowledge, 978-1-4533-3111-8, 2011
  • 3.  (C) David Cotton, David Falvey, Simon Kent Market Leader Upper Intermediate - 3rd Ed. Longman, Harlow, 2011
  • 4.  (C) John Rogers Market Leader: Upper Intermediate Practice File - 3rd Ed. Longman, Harlow, 2011
  • 5.  (C) Raymond Murphy English grammar in use - 4th Edition Cambridge University Press, Cambridge, 2012
  • 6.  (C) Michael McCarthy, Felicity O'Dell English collocations in use - Intermediate Cambridge University Press, Cambridge, 2005
Altre informazioni / materiali aggiuntivi

Students are encouraged to use an electronic portfolio to provide evidence of learning. An e-portfolio provides a means of collecting, documenting, reflecting on, and sharing various experiences and texts (written, visual, multimedia, etc.). It would, at a minimum, be a record of the coursebook activities and projects attempted, responses to any differences between their "answers" to activities and the comments provided, and feedback and reflection on the projects carried out. But it could include any other examples of texts which students came across which they can relate, through commentary, to the theories in the textbook and which may be shared with other students. It might also contain general reflection on their responses to the coursebook and what they find most useful and interesting, or contentious. Through an e-portfolio students will create their own personal learning space for the course.

Metodi didattici
  • Teaching and learning is organized according to ILV methodology (Information / Laboratory / Verification), which provides informative moments, followed by analysis and reconstruction workshops that allow students to turn theory into practice, and develop reflective thinking on their own learning processes and products.
    A mix of the following teaching techniques will be used:
    - Lectures
    - Case studies
    - Group work
    - Individual research

Modalità di valutazione
  • Learning will be assessed by weekly/biweekly quizzes and a final test (with T/F, multiple choice, gap filling and matching questions), designed to check full understanding of the key concepts explored during the course, and a Project Work, which consists in preparing a business report for a company/institution/organization to be agreed upon with the instructor, and the relevant oral presentation.

    Assignments Grading Points
    Quiz 1: Part 1 6
    Quiz 2: Part 2 6
    Quiz 3: Part 3 6
    Quiz 4: Part 4 6
    Quiz 5: Part 5 6
    EXAM - Final test 30
    EXAM - Project Work 30
    EXAM - Project Presentation 10
    Total points: 100
Lingue, oltre all'italiano, che possono essere utilizzate per l'attività didattica


Lingue, oltre all'italiano, che si intende utilizzare per la valutazione